Logistics Manager
This role is an exceptional opportunity for a seasoned logistics professional to step in at a pivotal moment and lead meaningful change. As the organization strengthens its operations and compliance capabilities, the Logistics Manager will have significant influence in shaping processes, elevating performance, and driving a higher standard of customer satisfaction.
The Logistics Manager is responsible for leading all inbound and outbound logistics activities within a chemical manufacturing environment, including oversight of Shipping, Receiving, and warehouse operations. This role drives continuous improvement in material flow, ensures full compliance with import/export regulations, and maintains rigorous standards for safe chemical handling and storage. A key focus is achieving exceptional customer satisfaction through on‑time, accurate, and damage‑free shipments while proactively mitigating operational and regulatory risks.
Responsibilities
Shipping, Receiving & Operational Excellence
Lead and supervise Shipping and Receiving teams, ensuring efficient daily operations.
Improve processes, workflows, and material movement to support consistent on‑time shipment performance.
Oversee inbound receipt of raw materials, intermediates, packaging, and supplies.
Manage outbound shipments of finished goods to domestic and international customers.
Ensure proper labeling, documentation, packaging, and handling of chemical materials.
Drive operational improvements that enhance accuracy, reduce delays, and elevate customer satisfaction.
Export & Trade Compliance
Ensure full compliance with import/export regulations, trade controls, and customs requirements.
Maintain accurate and complete shipping documentation in alignment with regulatory standards.
Support audits, inspections, and regulatory reviews related to trade compliance.
Oversee proper product classification, country‑of‑origin documentation, and required recordkeeping.
Serve as a key resource for export compliance questions and continuous improvement.
Risk Mitigation & Material Safety
Ensure appropriate storage, segregation, and handling of chemical materials to minimize operational risk.
Partner with EHS and Quality to maintain compliance with DOT, IATA, IMDG, and other transportation regulations.
Implement safeguards to prevent material mix‑ups, contamination, or unsafe conditions.
Promote a culture of safety, accountability, and regulatory awareness across logistics operations.
Process Improvement & Material Flow Optimization
Streamline dock scheduling, staging, and internal transfers to support production efficiency.
Identify bottlenecks and implement continuous improvement initiatives to reduce cost and error rates.
Enhance inventory flow and accuracy through improved processes and cross‑functional coordination.
Customer Service & Delivery Performance
Ensure shipments meet customer delivery commitments for timing, completeness, and accuracy.
Serve as escalation point for shipment delays, discrepancies, or carrier issues.
Collaborate with Customer Service, Sales, and Planning to align logistics priorities and resolve issues.
Monitor logistics KPIs and drive improvements in service levels and reliability.
Cross‑Functional Collaboration
Coordinate inbound deliveries with Purchasing and supplier logistics.
Work with Operations and Production to align material availability with manufacturing schedules.
Partner with Quality and Safety teams to ensure compliance with chemical handling and storage requirements.
Collaborate with Finance on freight costs, claims, and inventory accuracy.
Requirements
Education
Bachelor’s degree in Logistics, Supply Chain Management, Business, or a related field.
Experience
5+ years of logistics or warehouse management experience in chemical or regulated manufacturing.
Experience managing shipping and receiving operations.
Hands‑on experience with import/export compliance and international shipping.
Skills & Competencies
Strong understanding of chemical logistics, hazardous materials handling, and transportation regulations.
Knowledge of import/export compliance and customs processes.
Proven leadership and team management skills.
Strong organizational, problem‑solving, and communication abilities.
Experience with ERP/WMS systems and shipping software.
Personal Attributes
Customer‑focused with a strong service mindset.
Detail‑oriented with a continuous improvement approach.
Able to work cross‑functionally in a fast‑paced manufacturing environment.
High integrity and commitment to safety and compliance.