Account Manager – Personal Care & Home Care - Dallas TX

About the Role

We are seeking a motivated and technically skilled Account Manager to join a highly tenured, collaborative team with a strong track record of developing talent and promoting from within. This is an excellent opportunity for an ambitious professional looking to build a long-term career in a growth-oriented organization that values initiative, technical expertise, and leadership potential.

In this role, you will drive specialty chemical ingredient business growth within the Personal Care and Home Care markets by combining technical knowledge, commercial acumen, and relationship-building skills to identify opportunities, develop strategic customer partnerships, and guide projects from concept through commercialization. The ideal candidate enjoys solving complex customer challenges, uncovering new business opportunities, and collaborating across cross-functional teams to deliver innovative solutions. Success in this position comes from balancing strategic thinking, project leadership, and strong customer engagement while contributing to a culture that invests in employee development and career advancement.This role is well‑suited for individuals who enjoy autonomy, relationship‑building, and desire a clear advancement path into broader regional or national roles.

Responsibilities

Drive Territory Growth

  • Grow profitable business within the assigned territory by acquiring new customers, expanding existing accounts, and managing customer development projects.

  • Identify, qualify, and advance opportunities that align customer needs with the company's technical capabilities and business objectives.

  • Develop and execute territory and account plans that balance short-term opportunities with long-term growth initiatives.

Build Strong Customer Relationships

  • Establish and maintain relationships across multiple functions within customer organizations, including R&D, formulation, procurement, regulatory, operations, and commercial teams.

  • Develop a deep understanding of customer strategies, challenges, innovation priorities, and market dynamics.

  • Serve as a trusted advisor by providing technical guidance, reliable follow-through, and a strong understanding of customer business needs.

Lead Customer Projects

  • Collaborate closely with Technical Service, Microbiology, Marketing, Regulatory, Operations, and Customer Service teams to advance customer projects and commercial opportunities.

  • Coordinate product evaluations, technical investigations, pilot trials, and commercialization activities.

  • Identify and address barriers that may impede project progress or customer adoption.

Connect Customers with Technical Resources

  • Facilitate collaboration between customer organizations and internal technical experts.

  • Build productive working relationships between customers and scientific, technical, and business teams.

  • Foster a team-based approach that strengthens long-term customer partnerships.

Market Intelligence & Business Planning

  • Monitor industry trends, competitor activities, emerging technologies, and market developments.

  • Provide market insights that support business strategy, product development, and commercial decision-making.

  • Participate in sales planning, forecasting, and business review processes.

Pipeline Management & Forecasting

  • Maintain an accurate sales pipeline and provide timely forecasts to support resource planning and business objectives.

  • Utilize CRM systems to document customer interactions, opportunity status, and market intelligence.

  • Communicate customer developments, priorities, and project progress effectively across the organization.

Industry Engagement & Professional Development

  • Represent the company at industry events, technical conferences, trade shows, and customer meetings.

  • Maintain current knowledge of market trends, technologies, and industry developments through ongoing professional development.

  • Contribute to regional and company-wide growth initiatives.

Operational Excellence

  • Manage territory travel, budgets, and resources responsibly.

  • Promote safe handling and responsible use of products in accordance with applicable standards and regulations.

  • Support inventory planning, customer service, and supply chain coordination to ensure a positive customer experience.

  • Participate in quality management activities and comply with established quality system requirements and procedures.

Requirements

  • 4+ years of commercial experience with strong communication skills and a customer‑focused mindset.

  • Bachelor's degree in a scientific discipline is highly preferred.

  • Technical understanding of product formulations and ingredient functionality within Personal Care applications.

  • Proven track record of consultative selling and account management.

  • Excellent communication, presentation, negotiation, and stakeholder management skills.

  • Strong organizational skills with the ability to manage multiple projects and priorities simultaneously.

  • Self-motivated, proactive, and capable of working independently while collaborating effectively with cross-functional teams.

  • Proficiency with CRM platforms and Microsoft Office applications.

Travel Requirements

  • Willingness and ability to travel within the assigned territory (40%)- expected overnight travel of approximately 8 days per month.

  • Ability to attend periodic company meetings, training sessions, industry conferences, and customer events as required.

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